THE OMEGA RATING
TRANSPARENCY & ACCOUNTABILITYCHARTER
Together as ONE we can RIGHT every WRONG is our slogan. To start
with as the PEOLE SECTOR we as NGOs need to take some corrective steps within the
sector itself as we are now 1.6 million NGOs and most of them are formed for all
the wrong reasons while the few amongst us who are doing genuine work also lose
out on PUBLIC TRUST due to the all the bad players who are busy chasing money from
government bodies (which is we the people�s tax money being misused) and other organisations
with absolutely no accountability. It is time to reclaim and preserve PUBLIC
TRUST in the PEOPLE SECTOR.
Who we are
We, iCONGO- Indian Confederation of NGOs- a collective movement of non-government
organisations (NGOs) signatory to this Charter, are independent non-profit organisations
(and are the people sector and represent the citizens and communities of India)
that work nationally and globally to advance human rights, sustainable development,
animal rights, good governance, environmental protection, humanitarian aid and other
public goods.
Our organisations are proud and privileged to work across a wide range of states
and cultures within India and internationally also, with a diverse range of peoples,
issues and in varied eco-and social and political systems.
Our right to act is based on universally-recognised freedoms of speech, assembly
and association as recognized in the Universal Declaration of Human Rights,
on our contribution to democratic processes, and on the values we seek to promote.
Our legitimacy is also derived from the quality of our work, and the recognition
and support of the people with and for whom we work and our members, our donors,
the wider public, and governmental and other organisations around the world.
We seek to uphold our legitimacy by responding to inter-generational considerations,
public and scientific concerns, and through transparency & accountability
for our work and achievements by measuring the impact and efficiency of management
and administration.
By signing this Charter we seek to promote further the values of transparency
and accountability that we stand for, and commit our NGO to respecting
its provisions.
How we work
NGOs can complement but not replace the over-arching role and primary responsibility
of governments to promote equitable human development and well-being, to uphold
human rights, animal rights and socio-political issues and to protect ecosystems,
and to work with a rights-based approach.
We also seek to promote the role and responsibilities of the private sector to advance
human rights, animal rights and sustainable development, and protect the environment.
We can often address problems and issues that governments and others are unable
or unwilling to address on their own. Through constructive challenge, we seek to
promote good governance and foster progress towards our goals.
We seek to advance our mission through research, advocacy, policy influencing and
programmes. It is common for our work to be at the international, national, regional
and local levels, either directly or with partners.
We seek to work closely with other organisations and citizens from various sectors
where this is the best way to advance our individual missions.
We seek to promote �Philanthropy for social justice� where
we don�t reach out to people to JUST GIVE MONEY to us as an organisation but to
build an eco system were we get citizens involved with the work of the people sector
as a collective to address the cause dear to a person�s heart and that she/ he is
passionate about. We wish to engage people as partners for change who works with
our organisations and the PEOPLE SECTOR (NGOs) by understanding
social issues and being active advocates to address the issue by standing up and
speaking out and thus we aim to bring various people and organisations to come TOGETHER
AS ONE TO RIGHT EVERY WRONG.
Our mantra with citizen supporters is DON�T JUST GIVE, make a social
justice investment first by understanding the issues that you as citizen are passionate
about, then link up with a pre screened NGO after understanding the work they do,
their values, administration and management, ask for transparency and accountability
and then make a social investment with time and involvement because let us remember
it is not charity, but justice that is wanting in the world.
The Charter�s purpose
This Charter outlines our common commitment to excellence, transparency and accountability.
To demonstrate and build on these commitments, we seek to:
- identify and define shared principles, policies and practices;
- enhance transparency and accountability, both internally and externally within the
sector to build an ecosystem and reclaim and preserve public trust in the people
sector even if it means we as a collective need to expose NGOs that have just been
formed for all the wrong reasons;
- encourage communication with stakeholders; and
- improve our performance and effectiveness as organisations.
We recognise that transparency and accountability are essential to good governance,
whether by governments, businesses, media, institutions, people and especially non-profit
organisations/ NGOs as we are the PEOPLE SECTOR and thus PUBLIC
TRUST preservation is paramount to address all issues that we as a
collective and individually work upon.
Wherever we operate, we seek to ensure that the high standards which we demand of
others are also respected within our own organisations.
The Charter complements and supplements existing laws. It is a voluntary charter,
and draws on a range of existing codes, norms, standards and guidelines.
We agree to apply the Charter progressively to all our policies, activities and
operations. The Charter does not replace existing codes or practices to which signatories
may also be party, except as specified by them. Its adoption does not prevent signatories
from supporting or using other tools to promote transparency and accountability.
We will at regular intervals refine the Charter through experience and learning
from citizens, taking into account future developments, particularly those that
improve transparency and accountability.
Our stakeholders
Our first responsibility is to achieve our stated mission effectively and transparently,
consistent with our values. In this, we are accountable to all our stakeholders.
Our stakeholders include:
- Peoples, including future generations, whose rights we seek to protect and advance;
- Ecosystems, which cannot speak for or defend themselves;
- Our members and supporters;
- Our staff and volunteers;
- Organisations and individuals that contribute finance, goods or services;
- Partner organisations, both governmental and non-governmental, with whom we work;
- Regulatory bodies whose agreement is required for our establishment and operations;
- Those whose policies, programmes or behaviour we wish to influence;
- The media; and
- The general public.
In balancing the different views of our stakeholders, we will be guided by our mission
and the principles of this Charter.
Principles
Respect for Universal Principles
NGOs are founded on the rights to freedom of speech, assembly and association in
the Universal Declaration of Human Rights. We seek to advance international and
national laws that promote human rights, animal rights, ecosystem protection, sustainable
development and other public goods.
Where such laws do not exist, are not fully implemented, or abused, we will highlight
these issues for public debate and build social justice through citizen action
and advocate appropriate remedial action.
In so doing, we will respect the equal rights and dignity of all human beings.
Independence
We aim to be both politically and financially independent. Our governance, programmes
and policies will be non-partisan, apolitical & independent of specific governments,
political parties and the business sector.
Responsible advocacy
We will ensure that our advocacy is consistent with our mission, grounded in our
work and advances defined public interests.
We will have clear processes for adopting public policy?positions, (including for
partners where appropriate,) explicit ethical policies that guide our choices of
advocacy strategy, and ways of identifying and managing potential conflicts of interest
among various stakeholders.
Effective Programmes
We seek to work in genuine partnership with local communities, NGOs and other organisations
and most of all the PEOPLE OF INDIA (who are the core of our work as the PEOPLE
SECTOR) aiming at sustainable development responding to local needs.
Non-Discrimination
We value, respect and seek to encourage diversity, and seek to be impartial and
non-discriminatory in all our activities. To this end, each organisation will have
policies that promote diversity, gender equity and balance, impartiality and non-discrimination
in all our activities, both internal and external.
Transparency
We are committed to openness, transparency and honesty about our structures, mission,
policies and activities. We will communicate actively to stakeholders about ourselves,
and make information publicly available.
Reporting
We seek to comply with relevant governance, financial accounting and reporting requirements
in the countries where we are based and operate.
- We report at least once a year on our activities and achievements. Reports will
describe each organisation�s:
- Mission and values;
- Objectives and outcomes achieved in programme and advocacy;
- Environmental impact;
- Governance structure and processes, and main office bearers;
- Main sources of funding from corporations, foundations, governments, and individuals;
- Financial performance;
- Compliance with this Charter; and
- Contact details.
Audit
The annual financial report will conform to relevant laws and practices and be audited
by a qualified independent public accountant whose statement will accompany the
report. We shall also have a provision for a citizen audit where people who are
supporters should be able to understand the accountability and impact created by
the funds.
Accuracy of information
We will adhere to generally-accepted standards of technical accuracy and honesty
in presenting and interpreting data and research, using and referencing independent
research.
Good Governance
We should be held responsible for our actions and achievements. We will do this
by: having a clear mission, organisational structure and decision-making processes;
by acting in accordance with stated values and agreed procedures; by ensuring that
our programmes achieve outcomes that are consistent with our mission; and by reporting
on these outcomes in an open and accurate manner.
The governance structure of each organisation will conform to relevant laws and
be transparent. We seek to follow principles of best practice in governance. Each
organisation will have at least:
- A governing/ mentoring/advisory body which supervises and evaluates the chief executive,
and oversee programme and budgetary matters. It will define overall strategy, consistent
with the organisational mission, ensure that resources are used efficiently and
appropriately, that performance is measured, that financial integrity is assured
and that public trust is maintained;
- Written procedures covering the appointment, responsibilities and terms of members
of the body, and preventing and managing conflicts of interest;
- A regular general meeting with authority to appoint and replace members of the body.
- We will listen to stakeholders� suggestions on how we can improve our work and will
encourage inputs by people whose interests may be directly affected. We will also
make it easy for the public to comment on our programmes and policies and involve
citizen supporters integrally in governance and also promote live reporting with
citizens by taking them to programs where they can see our work in the first person.
Ethical Fundraising
Donors
We respect the rights of donors: to be informed about causes for which we are fundraising;
to be informed about how their donation is being used; to have their names deleted
from mailing lists; to be informed of the status and authority of fundraisers; and
to anonymity except in cases where the size of their donation is such that it might
be relevant to our independence. We also respect the fact that we should not be
mercenary in our fundraising approach and just selfishly raise funds for ourselves
in the short term while harming the overall public trust for the long term and thus
work towards creating an sec system for sustainable development by engaging supporters
with holistic involvement and not just getting them to give money.
Use of Donations
In raising funds, we will accurately describe our activities and needs. Our policies
and practices will ensure that donations further our organisation�s mission. Where
donations are made for a specific purpose, the donor�s request is honoured. If we
invite the general public to donate to a specific cause, each organisation will
have a plan for handling any shortfall or excess, and will make this known as part
of its appeal. iCONGO as a first in the world shall rise above raising funds and
has pledged never to raise funds for itself but shall selflessly facilitate
funds for pre screened member organisations who have adhered to THE OMEGA RATING
� Transparency and accountability charter. iCONGO meets its costs by providing paid
services to members and other organizations, and not through grants. iCONGO
shall endeavour to mainstream small national and grassroots NGOs and Community Based
Organisations (CBOs) with the People of India who can thus directly support them
rather than supporting funding NGOs who may mostly have huge administration/ marketing
costs and thus only a small percentage of donations raised reached the cause or
community a donor wants to support. iCONGO as a collective movement shall ensure
that such costs are kept to the bare minimum and whatever the costs may be of member
NGOs shall be communicated to the donors with full transparency and accountability.
Gifts in kind
Some donations may be given as goods or services. To retain our effectiveness and
independence, we will: record and publish details of all major institutional gifts
and gifts-in-kind; clearly describe the valuation and auditing methods used; and
ensure that these gifts contribute towards our mission. iCONGO shall also ensure
accountability of time invested by people as volunteers as this time should also
be measured in monetary terms to respect the primacy of the work required of volunteers
in the voluntary sector.
Agents
We seek to ensure that donations sought indirectly, such as through third parties
like face to face fundraising agencies, Direct Marketing agencies, event agencies
and others, are solicited and received in full conformity with our own practices
and with full transparency and accountability. This will normally be the subject
of written agreement between the parties.
Professional Management
We manage our organisations in a professional and effective manner.
Our policies and procedures seek to promote excellence in all respects.
Financial controls
Internal financial control procedures will ensure that all funds are effectively
used and minimise the risk of funds being misused. We will follow principles of
best practice in financial management.
Evaluation
We seek continuously to improve our effectiveness. We will have defined evaluation
procedures for our boards, staff, programmes and projects on the basis of mutual
accountability.
Public Criticism
We will be responsible and dignified in our public criticisms of individuals and
organisations, ensuring such criticism amounts to fair public comment. We would
encourage instituting a dialogue as well with the concerned organization, as the
point is to have effective transparency and not just transparency. There should
be a learning curve for an organization to be able to work in areas where they are
lacking rather than just a public critique process. We will take responsibility
as people who give feedback, to be willing to commit time to work to see it being
actualized.
Partners
We recognise our that organisational integrity extends to ensuring that our partners
also meet the highest standards of probity and accountability, and will take all
possible steps to ensure that there are no links with organisations, or persons
involved in illegal or unethical practices.
Human Resources
We recognise that our performance and success reflect the quality of our staff and
volunteers and management practices, and are committed to investing in human resource
development.
Remuneration and benefits should strike a balance between public expectations of
voluntary-based, not-for-profit organisations and the need to attract and retain
the staff we need to fulfil our mission. Our human resources policies seek to conform
fully with relevant international and national labour regulations and apply the
best voluntary sector practices in terms of employee and volunteer rights and health
and safety at work. Human resources policies will include procedures for evaluating
the performance of all staff on a regular basis.
Bribery and Corruption
Human resources policies will specifically prohibit acts of bribery or corruption
by staff or other persons working for, or on behalf of, the organisation.
Respect for spending monies
We shall be responsible for all expenditures incurred and ensure fair negotiations
to get the best value for money. Based on the maxim money saved is money earned
we will be prudent and frugal with our expenses and not spend unnecessarily or without
any urgent and real requirement.
Respect for Sexual Integrity
We condemn sexual exploitation, abuse and discrimination ?n all its forms. Our policies
will respect sexual integrity in all our programmes and activities, and prohibit
gender harassment, sexual exploitation and discrimination.
Whistle-blowers
Staff will be enabled and encouraged to draw management�s attention to activities
that may not comply with the law or our mission and commitments, including the provisions
in this charter